Normally very good, but on this occasion, I had pre-booked an appointment three weeks in advance, I had planned all my other appointments around this one meeting with Chris and it was cancelled to me with only 24 hours notice because he now has another all-day commitment. – How would you describe our performance overall?
- 0/10 – How satisfied were you with the quality of the service we provided?
- 8/10 – How easy are we to deal with?
- 7/10 – How would you rate our communication with you?
Peter Scott – 14 Jun 17 – Add public reply