Friendly and personable is what springs immediately to mind, but always retaining a professional relationship. Helpful and pro-active- the email bulletins in particular, as well as staff being clued up with the latest legislation and checking we are compliant before a deadline! – How would you describe our performance overall?
- 10/10 – How satisfied were you with the quality of the service we provided?
- 10/10 – How easy are we to deal with?
- 10/10 – How would you rate our communication with you?
Lynsey MacDonald – 31 Mar 14 – Add public reply